Selena Aureli, Daniele Giampaoli, Massimo Ciambotti, Nick Bontis. Key factors that improve knowledge-intensive business processes which lead to competitive advantage. Business Proc. Manag. Journal, 25(1):126-143, 2019. [doi]
@article{AureliGCB19,
title = {Key factors that improve knowledge-intensive business processes which lead to competitive advantage},
author = {Selena Aureli and Daniele Giampaoli and Massimo Ciambotti and Nick Bontis},
year = {2019},
doi = {10.1108/BPMJ-06-2017-0168},
url = {https://doi.org/10.1108/BPMJ-06-2017-0168},
researchr = {https://researchr.org/publication/AureliGCB19},
cites = {0},
citedby = {0},
journal = {Business Proc. Manag. Journal},
volume = {25},
number = {1},
pages = {126-143},
}