David Azriel, Paul D. Feigin, Avishai Mandelbaum. Erlang-S: A Data-Based Model of Servers in Queueing Networks. Management Science, 65(10):4607-4635, 2019. [doi]
@article{AzrielFM19,
title = {Erlang-S: A Data-Based Model of Servers in Queueing Networks},
author = {David Azriel and Paul D. Feigin and Avishai Mandelbaum},
year = {2019},
doi = {10.1287/mnsc.2018.3166},
url = {https://doi.org/10.1287/mnsc.2018.3166},
researchr = {https://researchr.org/publication/AzrielFM19},
cites = {0},
citedby = {0},
journal = {Management Science},
volume = {65},
number = {10},
pages = {4607-4635},
}