Paula M. Bach, John M. Carroll. Characterizing the Dynamics of Open User Experience Design: The Cases of Firefox and OpenOffice.org. J. AIS, 11(12):1, 2010. [doi]
@article{BachC10, title = {Characterizing the Dynamics of Open User Experience Design: The Cases of Firefox and OpenOffice.org}, author = {Paula M. Bach and John M. Carroll}, year = {2010}, url = {http://aisel.aisnet.org/jais/vol11/iss12/1}, tags = {source-to-source, design, open-source}, researchr = {https://researchr.org/publication/BachC10}, cites = {0}, citedby = {0}, journal = {J. AIS}, volume = {11}, number = {12}, pages = {1}, }