CRM Enhance e-Business Quality

Dojanah Bader, Sanaa Khalaf. CRM Enhance e-Business Quality. In Hamid R. Arabnia, Azita Bahrami, Ashu M. G. Solo, editors, Proceedings of the 2010 International Conference on E-Learning, E-Business, Enterprise Information Systems, & E-Government, EEE 2010, July 12-15, 2010, Las Vegas Nevada, USA. pages 168-174, CSREA Press, 2010.

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