Customer retention to mobile telecommunication service providers: the roles of perceived justice and customer loyalty program

Nedra Bahri-Ammari, Anil Bilgihan. Customer retention to mobile telecommunication service providers: the roles of perceived justice and customer loyalty program. IJMC, 17(1):82-107, 2019. [doi]

@article{Bahri-AmmariB19,
  title = {Customer retention to mobile telecommunication service providers: the roles of perceived justice and customer loyalty program},
  author = {Nedra Bahri-Ammari and Anil Bilgihan},
  year = {2019},
  doi = {10.1504/IJMC.2019.096518},
  url = {https://doi.org/10.1504/IJMC.2019.096518},
  researchr = {https://researchr.org/publication/Bahri-AmmariB19},
  cites = {0},
  citedby = {0},
  journal = {IJMC},
  volume = {17},
  number = {1},
  pages = {82-107},
}