An Ontological Approach for Eliciting and Understanding Needs in e-Services

Ziv Baida, Jaap Gordijn, Hanne Sæle, Hans Akkermans, Andrei Z. Morch. An Ontological Approach for Eliciting and Understanding Needs in e-Services. In Oscar Pastor, João Falcão e Cunha, editors, Advanced Information Systems Engineering, 17th International Conference, CAiSE 2005, Porto, Portugal, June 13-17, 2005, Proceedings. Volume 3520 of Lecture Notes in Computer Science, pages 400-414, Springer, 2005. [doi]

Authors

Ziv Baida

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Jaap Gordijn

Identified as Jaap Gordijn

Hanne Sæle

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Hans Akkermans

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Andrei Z. Morch

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