Hillol Bala, Viswanath Venkatesh. Employees' reactions to IT-enabled process innovations in the age of data analytics in healthcare. Business Proc. Manag. Journal, 23(3):671-702, 2017. [doi]
@article{BalaV17,
title = {Employees' reactions to IT-enabled process innovations in the age of data analytics in healthcare},
author = {Hillol Bala and Viswanath Venkatesh},
year = {2017},
doi = {10.1108/BPMJ-11-2015-0166},
url = {https://doi.org/10.1108/BPMJ-11-2015-0166},
researchr = {https://researchr.org/publication/BalaV17},
cites = {0},
citedby = {0},
journal = {Business Proc. Manag. Journal},
volume = {23},
number = {3},
pages = {671-702},
}