Linden J. Ball, Thomas C. Ormerod. Putting ethnography to work: the case for a cognitive ethnography of design. International Journal of Man-Machine Studies, 53(1):147-168, 2000. [doi]
@article{BallO00,
title = {Putting ethnography to work: the case for a cognitive ethnography of design},
author = {Linden J. Ball and Thomas C. Ormerod},
year = {2000},
doi = {10.1006/ijhc.2000.0372},
url = {http://dx.doi.org/10.1006/ijhc.2000.0372},
tags = {C++, design},
researchr = {https://researchr.org/publication/BallO00},
cites = {5},
citedby = {0},
journal = {International Journal of Man-Machine Studies},
volume = {53},
number = {1},
pages = {147-168},
}