A Digital Interaction Framework for Managing Knowledge Intensive Business Processes

Madhushi Bandara, Fethi A. Rabhi, Rouzbeh Meymandpour, Onur Demirörs. A Digital Interaction Framework for Managing Knowledge Intensive Business Processes. In Ho-Pun Lam, Sajib Mistry, editors, Service Research and Innovation - 7th Australian Symposium, ASSRI 2018, Sydney, NSW, Australia, September 6, 2018, and Wollongong, NSW, Australia, December 14, 2018, Revised Selected Papers. Volume 367 of Lecture Notes in Business Information Processing, pages 108-122, Springer, 2018. [doi]

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