Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business

Shankhadeep Banerjee, Samadrita Bhattacharyya, Indranil Bose. Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business. Decision Support Systems, 96:17-26, 2017. [doi]

@article{BanerjeeBB17,
  title = {Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business},
  author = {Shankhadeep Banerjee and Samadrita Bhattacharyya and Indranil Bose},
  year = {2017},
  doi = {10.1016/j.dss.2017.01.006},
  url = {http://dx.doi.org/10.1016/j.dss.2017.01.006},
  researchr = {https://researchr.org/publication/BanerjeeBB17},
  cites = {0},
  citedby = {0},
  journal = {Decision Support Systems},
  volume = {96},
  pages = {17-26},
}