On the Maturity of Service Process Modeling and Analysis Approaches

Florian Bär, Kurt Sandkuhl, Rainer Schmidt. On the Maturity of Service Process Modeling and Analysis Approaches. In Witold Abramowicz, Rainer Alt, Bogdan Franczyk, editors, Business Information Systems - 19th International Conference, BIS 2016, Leipzig, Germany, July, 6-8, 2016, Proceedings. Volume 255 of Lecture Notes in Business Information Processing, pages 356-367, Springer, 2016. [doi]

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