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Towards a Business Process Quality Culture: From High-Level Guidelines to Grassroots Actions

João Barata, Paulo Rupino da Cunha. Towards a Business Process Quality Culture: From High-Level Guidelines to Grassroots Actions. In Vjeran Strahonja, Neven Vrcek, Dijana Plantak Vukovac, Chris Barry, Michael Lang, Henry Linger, Christoph Schneider, editors, Information Systems Development: Transforming Organisations and Society through Information Systems - Proceedings of the 23rd International Conference on Information Systems Development, ISD 2014, Varaždin, Croatia, September 2-4, 2014. Association for Information Systems, 2014. [doi]

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João Barata

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Paulo Rupino da Cunha

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