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UX of Chatbots: An Exploratory Study on Acceptance of User Experience Evaluation Methods

Marcus Barbosa, Walter Takashi Nakamura, Pedro Valle, Guilherme Corredato Guerino, Alice Fonseca Finger, Gabriel Machado Lunardi, Williamson Silva. UX of Chatbots: An Exploratory Study on Acceptance of User Experience Evaluation Methods. In Joaquim Filipe, Michal Smialek, Alexander Brodsky 0001, Slimane Hammoudi, editors, Proceedings of the 24th International Conference on Enterprise Information Systems, ICEIS 2022, Online Streaming, April 25-27, 2022, Volume 2. pages 355-363, SCITEPRESS, 2022. [doi]

Authors

Marcus Barbosa

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Walter Takashi Nakamura

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Pedro Valle

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Guilherme Corredato Guerino

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Alice Fonseca Finger

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Gabriel Machado Lunardi

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Williamson Silva

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