Arash Barfar, Balaji Padmanabhan, Alan R. Hevner. Applying behavioral economics in predictive analytics for B2B churn: Findings from service quality data. Decision Support Systems, 101:115-127, 2017. [doi]
@article{BarfarPH17,
title = {Applying behavioral economics in predictive analytics for B2B churn: Findings from service quality data},
author = {Arash Barfar and Balaji Padmanabhan and Alan R. Hevner},
year = {2017},
doi = {10.1016/j.dss.2017.06.006},
url = {https://doi.org/10.1016/j.dss.2017.06.006},
researchr = {https://researchr.org/publication/BarfarPH17},
cites = {0},
citedby = {0},
journal = {Decision Support Systems},
volume = {101},
pages = {115-127},
}