Adaptation Mechanisms and Service Quality Dimensions in Dynamic and Turbulent Environments: Empirical Results

Milton F. Barragán-Landy, Sérgio Sousa, Fernando Romero 0002. Adaptation Mechanisms and Service Quality Dimensions in Dynamic and Turbulent Environments: Empirical Results. In Linda B. Newnes, Susan Lattanzio, Bryan R. Moser, Josip Stjepandic, Nel Wognum, editors, Transdisciplinary Engineering for Resilience: Responding to System Disruptions - Proceedings of the 28th ISTE International Conference on Transdisciplinary Engineering, TE 2021, virtual, July 5-9, 2021. Volume 16 of Advances in Transdisciplinary Engineering, pages 322-331, IOS Press, 2021. [doi]

@inproceedings{Barragan-LandyS21,
  title = {Adaptation Mechanisms and Service Quality Dimensions in Dynamic and Turbulent Environments: Empirical Results},
  author = {Milton F. Barragán-Landy and Sérgio Sousa and Fernando Romero 0002},
  year = {2021},
  doi = {10.3233/ATDE210111},
  url = {https://doi.org/10.3233/ATDE210111},
  researchr = {https://researchr.org/publication/Barragan-LandyS21},
  cites = {0},
  citedby = {0},
  pages = {322-331},
  booktitle = {Transdisciplinary Engineering for Resilience: Responding to System Disruptions - Proceedings of the 28th ISTE International Conference on Transdisciplinary Engineering, TE 2021, virtual, July 5-9, 2021},
  editor = {Linda B. Newnes and Susan Lattanzio and Bryan R. Moser and Josip Stjepandic and Nel Wognum},
  volume = {16},
  series = {Advances in Transdisciplinary Engineering},
  publisher = {IOS Press},
  isbn = {978-1-64368-209-9},
}