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Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative comparative analysis

Ransome Epie Bawack, Samuel Fosso Wamba, Kevin Daniel Andre Carillo. Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative comparative analysis. Int J. Information Management, 58:102309, 2021. [doi]

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Ransome Epie Bawack

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Samuel Fosso Wamba

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Kevin Daniel Andre Carillo

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