Jörg Becker, Philipp Bergener, Stefan Kleist, Daniel Pfeiffer, Michael Räckers. Evaluation of ICT Investments in Public Administrations Based on Business Process Models. In Maria Wimmer, Hans Jochen Scholl, Enrico Ferro, editors, Electronic Government, 7th International Conference, EGOV 2008, Turin, Italy, August 31 - September 5, 2008. Proceedings. Volume 5184 of Lecture Notes in Computer Science, pages 124-135, Springer, 2008. [doi]
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