On the ontological expressiveness of conceptual modeling grammars for service productivity management

Jörg Becker, Daniel Beverungen, Ralf Knackstedt, Hans Peter Rauer, Daniel Sigge. On the ontological expressiveness of conceptual modeling grammars for service productivity management. Inf. Syst. E-Business Management, 12(3):337-365, 2014. [doi]

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