Cut to the Trace! Process-Aware Partitioning of Long-Running Cases in Customer Journey Logs

Gaël Bernard, Arik Senderovich, Periklis Andritsos. Cut to the Trace! Process-Aware Partitioning of Long-Running Cases in Customer Journey Logs. In Marcello La Rosa, Shazia W. Sadiq, Ernest Teniente, editors, Advanced Information Systems Engineering - 33rd International Conference, CAiSE 2021, Melbourne, VIC, Australia, June 28 - July 2, 2021, Proceedings. Volume 12751 of Lecture Notes in Computer Science, pages 519-535, Springer, 2021. [doi]

Authors

Gaël Bernard

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Arik Senderovich

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Periklis Andritsos

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