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The Performance Effects of Giving Front-Line Employees Direct Access to Performance Data and Thereby Limiting the Supervisor's Feedback-Intermediation Role: Evidence from a Field Experiment

Ethan Bernstein, Shelley Xin Li. The Performance Effects of Giving Front-Line Employees Direct Access to Performance Data and Thereby Limiting the Supervisor's Feedback-Intermediation Role: Evidence from a Field Experiment. Management Science, 72(2):805-835, 2026. [doi]

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