Dimitris J. Bertsimas, L. D. Servi. Deducing Queueing from Transactional Data: The Queue Inference Engine, Revisited. Operations Research, 40(Supplement-2), 1992. [doi]
@article{BertsimasS92, title = {Deducing Queueing from Transactional Data: The Queue Inference Engine, Revisited}, author = {Dimitris J. Bertsimas and L. D. Servi}, year = {1992}, doi = {10.1287/opre.40.3.S217}, url = {http://dx.doi.org/10.1287/opre.40.3.S217}, researchr = {https://researchr.org/publication/BertsimasS92}, cites = {0}, citedby = {0}, journal = {Operations Research}, volume = {40}, number = {Supplement-2}, }