This author has not been identified. Look up 'Claudio Bettini' in GoogleThis author has not been identified. Look up 'Oliver Brdiczka' in GoogleThis author has not been identified. Look up 'Karen Henricksen' in GoogleThis author has not been identified. Look up 'Jadwiga Indulska' in GoogleThis author has not been identified. Look up 'Daniela Nicklas' in GoogleThis author has not been identified. Look up 'Anand Ranganathan' in GoogleThis author has not been identified. Look up 'Daniele Riboni' in Google