Hugh R. Beyer, Karen Holtzblatt. Contextual techniques starter kit. Interactions, 3(6):44-50, 1996. [doi]
@article{BeyerH96, title = {Contextual techniques starter kit}, author = {Hugh R. Beyer and Karen Holtzblatt}, year = {1996}, doi = {10.1145/242485.242504}, url = {http://doi.acm.org/10.1145/242485.242504}, researchr = {https://researchr.org/publication/BeyerH96}, cites = {0}, citedby = {0}, journal = {Interactions}, volume = {3}, number = {6}, pages = {44-50}, }