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A system dynamics model to support strategic decision making on IT outsourcing: A case study at a state revenue agency in Brazil

Tarcio R. Bezerra, Antão Moura, Alberto S. Lima. A system dynamics model to support strategic decision making on IT outsourcing: A case study at a state revenue agency in Brazil. In 2014 IEEE Network Operations and Management Symposium, NOMS 2014, Krakow, Poland, May 5-9, 2014. pages 1-4, IEEE, 2014. [doi]

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Tarcio R. Bezerra

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Antão Moura

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Alberto S. Lima

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