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An Empirical Examination of Customer Retention in Mobile Telecommunication Services in Australia

Hassan Shakil Bhatti, Ahmad Abareshi, Siddhi Pittayachawan. An Empirical Examination of Customer Retention in Mobile Telecommunication Services in Australia. In Christian Callegari, Marten van Sinderen, Panagiotis G. Sarigiannidis, Pierangela Samarati, Enrique Cabello, Pascal Lorenz, Mohammad S. Obaidat, editors, Proceedings of the 13th International Joint Conference on e-Business and Telecommunications (ICETE 2016) - Volume 2: ICE-B, Lisbon, Portugal, July 26-28, 2016. pages 72-77, SciTePress, 2016. [doi]

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Hassan Shakil Bhatti

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Ahmad Abareshi

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Siddhi Pittayachawan

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