Nina T. Bhatti, Anna Bouch, Allan Kuchinsky. Integrating user-perceived quality into Web server design. Computer Networks, 33(1-6):1-16, 2000. [doi]
@article{BhattiBK00,
title = {Integrating user-perceived quality into Web server design},
author = {Nina T. Bhatti and Anna Bouch and Allan Kuchinsky},
year = {2000},
doi = {10.1016/S1389-1286(00)00087-6},
url = {http://dx.doi.org/10.1016/S1389-1286(00)00087-6},
tags = {design},
researchr = {https://researchr.org/publication/BhattiBK00},
cites = {0},
citedby = {0},
journal = {Computer Networks},
volume = {33},
number = {1-6},
pages = {1-16},
}