Impact of product quality on customer satisfaction: A Systematic Literature Review

Anuj Bhowmick, Arumugam Seetharaman. Impact of product quality on customer satisfaction: A Systematic Literature Review. In Proceedings of the 7th International Conference on Virtual and Augmented Reality Simulations, ICVARS 2023, Sydney, Australia, March 3-5, 2023. pages 93-99, ACM, 2023. [doi]

@inproceedings{BhowmickS23-1,
  title = {Impact of product quality on customer satisfaction: A Systematic Literature Review},
  author = {Anuj Bhowmick and Arumugam Seetharaman},
  year = {2023},
  doi = {10.1145/3603421.3603434},
  url = {https://doi.org/10.1145/3603421.3603434},
  researchr = {https://researchr.org/publication/BhowmickS23-1},
  cites = {0},
  citedby = {0},
  pages = {93-99},
  booktitle = {Proceedings of the 7th International Conference on Virtual and Augmented Reality Simulations, ICVARS 2023, Sydney, Australia, March 3-5, 2023},
  publisher = {ACM},
  isbn = {978-1-4503-9746-9},
}