A Big Data Clustering Algorithm for Mitigating the Risk of Customer Churn

Wen-Jie Bi, Meili Cai, Mengqi Liu, Guo Li. A Big Data Clustering Algorithm for Mitigating the Risk of Customer Churn. IEEE Trans. Industrial Informatics, 12(3):1270-1281, 2016. [doi]

@article{BiCLL16,
  title = {A Big Data Clustering Algorithm for Mitigating the Risk of Customer Churn},
  author = {Wen-Jie Bi and Meili Cai and Mengqi Liu and Guo Li},
  year = {2016},
  doi = {10.1109/TII.2016.2547584},
  url = {http://dx.doi.org/10.1109/TII.2016.2547584},
  researchr = {https://researchr.org/publication/BiCLL16},
  cites = {0},
  citedby = {0},
  journal = {IEEE Trans. Industrial Informatics},
  volume = {12},
  number = {3},
  pages = {1270-1281},
}