Using a Socio-Technical Systems Approach for a Sales Process Improvement

Ilia Bider, Victoria Klyukina. Using a Socio-Technical Systems Approach for a Sales Process Improvement. In 22nd IEEE International Enterprise Distributed Object Computing Workshop, EDOC Workshops 2018, Stockholm, Sweden, October 16-19, 2018. pages 48-58, IEEE Computer Society, 2018. [doi]

@inproceedings{BiderK18a,
  title = {Using a Socio-Technical Systems Approach for a Sales Process Improvement},
  author = {Ilia Bider and Victoria Klyukina},
  year = {2018},
  doi = {10.1109/EDOCW.2018.00019},
  url = {https://doi.org/10.1109/EDOCW.2018.00019},
  researchr = {https://researchr.org/publication/BiderK18a},
  cites = {0},
  citedby = {0},
  pages = {48-58},
  booktitle = { 22nd IEEE International Enterprise Distributed Object Computing Workshop, EDOC Workshops 2018, Stockholm, Sweden, October 16-19, 2018},
  publisher = {IEEE Computer Society},
  isbn = {978-1-5386-4141-5},
}