Sanat Kumar Bista, Surya Nepal, Cécile Paris. The Human Touch of Government Services. In Shlomo Berkovsky, Eelco Herder, Pasquale Lops, Olga C. Santos, editors, Late-Breaking Results, Project Papers and Workshop Proceedings of the 21st Conference on User Modeling, Adaptation, and Personalization., Rome, Italy, June 10-14, 2013. Volume 997 of CEUR Workshop Proceedings, CEUR-WS.org, 2013. [doi]
@inproceedings{BistaNP13,
title = {The Human Touch of Government Services},
author = {Sanat Kumar Bista and Surya Nepal and Cécile Paris},
year = {2013},
url = {http://ceur-ws.org/Vol-997/pegov2013_paper_3.pdf},
researchr = {https://researchr.org/publication/BistaNP13},
cites = {0},
citedby = {0},
booktitle = {Late-Breaking Results, Project Papers and Workshop Proceedings of the 21st Conference on User Modeling, Adaptation, and Personalization., Rome, Italy, June 10-14, 2013},
editor = {Shlomo Berkovsky and Eelco Herder and Pasquale Lops and Olga C. Santos},
volume = {997},
series = {CEUR Workshop Proceedings},
publisher = {CEUR-WS.org},
}