Gabriel R. Bitran, Sriram Dasu. Approximating Nonrenewal Processes by Markov Chains: Use of Super-Erlang (SE) Chains. Operations Research, 41(5):903-923, 1993. [doi]
@article{BitranD93,
title = {Approximating Nonrenewal Processes by Markov Chains: Use of Super-Erlang (SE) Chains},
author = {Gabriel R. Bitran and Sriram Dasu},
year = {1993},
doi = {10.1287/opre.41.5.903},
url = {http://dx.doi.org/10.1287/opre.41.5.903},
researchr = {https://researchr.org/publication/BitranD93},
cites = {0},
citedby = {0},
journal = {Operations Research},
volume = {41},
number = {5},
pages = {903-923},
}