Gabriel R. Bitran, Sriram Dasu. Analysis of the ΣPhi/Ph/1 Queue. Operations Research, 42(1):158-174, 1994. [doi]
@article{BitranD94, title = {Analysis of the ΣPhi/Ph/1 Queue}, author = {Gabriel R. Bitran and Sriram Dasu}, year = {1994}, doi = {10.1287/opre.42.1.158}, url = {http://dx.doi.org/10.1287/opre.42.1.158}, researchr = {https://researchr.org/publication/BitranD94}, cites = {0}, citedby = {0}, journal = {Operations Research}, volume = {42}, number = {1}, pages = {158-174}, }