The Role of Family Engagement in Influencing Patient Satisfaction and Readmission

Joonhyuk Bok, Christopher McDermott, Luv Sharma. The Role of Family Engagement in Influencing Patient Satisfaction and Readmission. Manufacturing & Service Operations Management, 27(5):1344-1361, 2025. [doi]

@article{BokMS25,
  title = {The Role of Family Engagement in Influencing Patient Satisfaction and Readmission},
  author = {Joonhyuk Bok and Christopher McDermott and Luv Sharma},
  year = {2025},
  doi = {10.1287/msom.2023.0734},
  url = {https://doi.org/10.1287/msom.2023.0734},
  researchr = {https://researchr.org/publication/BokMS25},
  cites = {0},
  citedby = {0},
  journal = {Manufacturing & Service Operations Management},
  volume = {27},
  number = {5},
  pages = {1344-1361},
}