Navigation quality as a key value for the webpage of a financial entity

Enrique Bonson-Ponte, Tomas Escobar-Rodriguez, Francisco Flores-Munoz. Navigation quality as a key value for the webpage of a financial entity. Online Information Review, 32(5):623-634, 2008. [doi]

@article{Bonson-PonteEF08,
  title = {Navigation quality as a key value for the webpage of a financial entity},
  author = {Enrique Bonson-Ponte and Tomas Escobar-Rodriguez and Francisco Flores-Munoz},
  year = {2008},
  doi = {10.1108/14684520810914007},
  url = {http://dx.doi.org/10.1108/14684520810914007},
  researchr = {https://researchr.org/publication/Bonson-PonteEF08},
  cites = {0},
  citedby = {0},
  journal = {Online Information Review},
  volume = {32},
  number = {5},
  pages = {623-634},
}