Nathaniel S. Borenstein. Help Texts vs. Help Mechanisms: A New Mandate for Documentation Writers. In SIGDOC. pages 78-83, 1985. [doi]
@inproceedings{Borenstein85,
title = {Help Texts vs. Help Mechanisms: A New Mandate for Documentation Writers},
author = {Nathaniel S. Borenstein},
year = {1985},
doi = {10.1145/10563.10576},
url = {http://doi.acm.org/10.1145/10563.10576},
researchr = {https://researchr.org/publication/Borenstein85},
cites = {0},
citedby = {0},
pages = {78-83},
booktitle = {SIGDOC},
}