Using VADER sentiment and SVM for predicting customer response sentiment

Anton Borg, Martin Boldt. Using VADER sentiment and SVM for predicting customer response sentiment. Expert Syst. Appl., 162:113746, 2020. [doi]

@article{BorgB20,
  title = {Using VADER sentiment and SVM for predicting customer response sentiment},
  author = {Anton Borg and Martin Boldt},
  year = {2020},
  doi = {10.1016/j.eswa.2020.113746},
  url = {https://doi.org/10.1016/j.eswa.2020.113746},
  researchr = {https://researchr.org/publication/BorgB20},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {162},
  pages = {113746},
}