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A Community-Amplified Crowdsourcing Method Utilizing The "Correspondent" Mode In Service Innovation. Lessons From Qualityhunters2 Of Finnair And Helsinki Airport

Johanna Bragge. A Community-Amplified Crowdsourcing Method Utilizing The "Correspondent" Mode In Service Innovation. Lessons From Qualityhunters2 Of Finnair And Helsinki Airport. In 21st European Conference on Information Systems, ECIS 2013, Utrecht, The Netherlands, June 5-8, 2013. pages 121, 2013. [doi]

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