What happens when decision support systems fail? - the importance of usability on performance in erroneous systems

Philipp Brauner, Ralf Philipsen, André Calero Valdez, Martina Ziefle. What happens when decision support systems fail? - the importance of usability on performance in erroneous systems. Behaviour & IT, 38(12):1225-1242, 2019. [doi]

@article{BraunerPVZ19,
  title = {What happens when decision support systems fail? - the importance of usability on performance in erroneous systems},
  author = {Philipp Brauner and Ralf Philipsen and André Calero Valdez and Martina Ziefle},
  year = {2019},
  doi = {10.1080/0144929X.2019.1581258},
  url = {https://doi.org/10.1080/0144929X.2019.1581258},
  researchr = {https://researchr.org/publication/BraunerPVZ19},
  cites = {0},
  citedby = {0},
  journal = {Behaviour & IT},
  volume = {38},
  number = {12},
  pages = {1225-1242},
}