A linguistic multi-criteria decision making methodology for the evaluation of tourist services considering customer opinion value

Itzcóatl Bueno, Ramón A. Carrasco, Carlos Porcel, Gang Kou, Enrique Herrera-Viedma. A linguistic multi-criteria decision making methodology for the evaluation of tourist services considering customer opinion value. Appl. Soft Comput., 101:107045, 2021. [doi]

Authors

Itzcóatl Bueno

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Ramón A. Carrasco

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Carlos Porcel

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Gang Kou

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Enrique Herrera-Viedma

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