Luigi Buglione, Fergal McCaffery, Jean Carlo Rossa Hauck, Christiane Gresse von Wangenheim. FIRST: Common-Sense Process Scopes for Starting a Process Improvement Program. In Antònia Mas Picahaco, Antoni Lluís Mesquida, Terry Rout, Rory V. O'Connor, Alec Dorling, editors, Software Process Improvement and Capability Determination - 12th International Conference, SPICE 2012, Palma, Spain, May 29-31, 2012. Proceedings. Volume 290 of Communications in Computer and Information Science, pages 186-197, Springer, 2012. [doi]
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