Keith A. Butler. Usability engineering turns 10. Interactions, 3(1):58-75, 1996. [doi]
@article{Butler96a,
title = {Usability engineering turns 10},
author = {Keith A. Butler},
year = {1996},
doi = {10.1145/223500.223513},
url = {http://doi.acm.org/10.1145/223500.223513},
researchr = {https://researchr.org/publication/Butler96a},
cites = {0},
citedby = {0},
journal = {Interactions},
volume = {3},
number = {1},
pages = {58-75},
}