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Decision Making Within and Outside Standard Operating Procedures: Paradoxical Use of Operational Discretion in Firefighters

Philip C. Butler, Andy Bowers, Andrew P. Smith, Sabrina R. Cohen-Hatton, Robert C. Honey. Decision Making Within and Outside Standard Operating Procedures: Paradoxical Use of Operational Discretion in Firefighters. Human Factors, 65(7):1422-1434, November 2023. [doi]

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Philip C. Butler

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Andy Bowers

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Andrew P. Smith

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Sabrina R. Cohen-Hatton

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Robert C. Honey

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