Ismael Caballero, Óscar Gómez, Mario Piattini. Getting Better Information Quality By Assessing And Improving Information Quality Management. In InduShobha N. Chengalur-Smith, Louiqa Raschid, Jennifer Long, Craig Seko, editors, Ninth International Conference on Information Quality (IQ 2004), November 5-7, 2004. pages 44-58, MIT, 2004.