Muffy Calder. Modelling and Analysing User Views of Telecommunications Services. In Petre Dini, Raouf Boutaba, Luigi Logrippo, editors, Feature Interactions in Telecommunications Networks IV, June 17-19, 1997, Montréal, Canada. pages 168-182, IOS Press, 1997.
@inproceedings{Calder97, title = {Modelling and Analysing User Views of Telecommunications Services}, author = {Muffy Calder}, year = {1997}, researchr = {https://researchr.org/publication/Calder97}, cites = {0}, citedby = {0}, pages = {168-182}, booktitle = {Feature Interactions in Telecommunications Networks IV, June 17-19, 1997, Montréal, Canada}, editor = {Petre Dini and Raouf Boutaba and Luigi Logrippo}, publisher = {IOS Press}, isbn = {90-5199-347-1}, }