Evaluation of customer behavior with temporal centrality metrics for churn prediction of prepaid contracts

Laura Calzada-Infante, María Óskarsdóttir, Bart Baesens. Evaluation of customer behavior with temporal centrality metrics for churn prediction of prepaid contracts. Expert Syst. Appl., 160:113553, 2020. [doi]

@article{Calzada-Infante20-0,
  title = {Evaluation of customer behavior with temporal centrality metrics for churn prediction of prepaid contracts},
  author = {Laura Calzada-Infante and María Óskarsdóttir and Bart Baesens},
  year = {2020},
  doi = {10.1016/j.eswa.2020.113553},
  url = {https://doi.org/10.1016/j.eswa.2020.113553},
  researchr = {https://researchr.org/publication/Calzada-Infante20-0},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {160},
  pages = {113553},
}