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Maiara Heil Cancian, Jean Carlo Rossa Hauck, Christiane Gresse von Wangenheim, Ricardo J. Rabelo. Discovering Software Process and Product Quality Criteria in Software as a Service. In Muhammad Ali Babar, Matias Vierimaa, Markku Oivo, editors, Product-Focused Software Process Improvement, 11th International Conference, PROFES 2010, Limerick, Ireland, June 21-23, 2010. Proceedings. Volume 6156 of Lecture Notes in Business Information Processing, pages 234-247, Springer, 2010. [doi]

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