Edna Dias Canedo, Heloise Acco Tives Leão, Anderson Jefferson Cerqueira. Citizen's Perception of Public Services Digitization and Automation. In Joaquim Filipe, Michal Smialek, Alexander Brodsky 0001, Slimane Hammoudi, editors, Proceedings of the 22nd International Conference on Enterprise Information Systems, ICEIS 2020, Prague, Czech Republic, May 5-7, 2020, Volume 2. pages 754-761, SCITEPRESS, 2020. [doi]
@inproceedings{CanedoLC20,
title = {Citizen's Perception of Public Services Digitization and Automation},
author = {Edna Dias Canedo and Heloise Acco Tives Leão and Anderson Jefferson Cerqueira},
year = {2020},
doi = {10.5220/0009409507540761},
url = {https://doi.org/10.5220/0009409507540761},
researchr = {https://researchr.org/publication/CanedoLC20},
cites = {0},
citedby = {0},
pages = {754-761},
booktitle = {Proceedings of the 22nd International Conference on Enterprise Information Systems, ICEIS 2020, Prague, Czech Republic, May 5-7, 2020, Volume 2},
editor = {Joaquim Filipe and Michal Smialek and Alexander Brodsky 0001 and Slimane Hammoudi},
publisher = {SCITEPRESS},
isbn = {978-989-758-423-7},
}