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Regional telecommunication incident response: delivering public value through increased trust

Donna S. Canestraro, Theresa A. Pardo, Anna N. Raup-Kounovsky, Dennis Taratus. Regional telecommunication incident response: delivering public value through increased trust. In Soon Ae Chun, Marijn Janssen, José Ramón Gil-García, editors, Proceedings of the 9th Annual International Conference on Digital Government Research, Partnerships for Public Innovation, DG.O 2008, Montreal, Canada, May 18-21, 2008. Volume 289 of ACM International Conference Proceeding Series, pages 197-206, Digital Government Research Center, 2008. [doi]

Authors

Donna S. Canestraro

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Theresa A. Pardo

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Anna N. Raup-Kounovsky

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Dennis Taratus

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