Ping Cao, Jingui Xie. Optimal control of a multiclass queueing system when customers can change types. Queueing Syst., 82(3-4):285-313, 2016. [doi]
@article{CaoX16-0,
title = {Optimal control of a multiclass queueing system when customers can change types},
author = {Ping Cao and Jingui Xie},
year = {2016},
doi = {10.1007/s11134-015-9466-6},
url = {http://dx.doi.org/10.1007/s11134-015-9466-6},
researchr = {https://researchr.org/publication/CaoX16-0},
cites = {0},
citedby = {0},
journal = {Queueing Syst.},
volume = {82},
number = {3-4},
pages = {285-313},
}