Sentiment analysis for customer relationship management: an incremental learning approach

Nicola Capuano, Luca Greco 0001, Pierluigi Ritrovato, Mario Vento. Sentiment analysis for customer relationship management: an incremental learning approach. Appl. Intell., 51(6):3339-3352, 2021. [doi]

@article{CapuanoGRV21,
  title = {Sentiment analysis for customer relationship management: an incremental learning approach},
  author = {Nicola Capuano and Luca Greco 0001 and Pierluigi Ritrovato and Mario Vento},
  year = {2021},
  doi = {10.1007/s10489-020-01984-x},
  url = {https://doi.org/10.1007/s10489-020-01984-x},
  researchr = {https://researchr.org/publication/CapuanoGRV21},
  cites = {0},
  citedby = {0},
  journal = {Appl. Intell.},
  volume = {51},
  number = {6},
  pages = {3339-3352},
}